Capacity Building Program on Stress Management and Work Performance among Health Workers in Primary Health Care Settings

Abstract

This community service program aimed to enhance stress management and work performance among health workers in Primary Health Care (PHC) settings. Health workers often face high workloads, emotional exhaustion, and limited resources that contribute to occupational stress and decreased performance. The program was conducted through participatory training sessions combining theoretical learning, group discussions, role plays, and mindfulness exercises. Thirty PHC staff members—including nurses, midwives, and administrative personnel—participated in the two-day training. The results showed significant improvement in participants’ awareness, emotional regulation, teamwork, and motivation. They also began applying relaxation routines, time management techniques, and wellness check-ins in their workplaces. Follow-up observations indicated sustained behavioral changes and a more positive organizational climate. This program proved effective in strengthening mental resilience and improving service quality within PHC facilities, emphasizing the importance of psychosocial capacity building in healthcare workforce development.